Author: Jennifer Iannolo

Dear Little Girl, On this day, your official day around the world, I’ve come to share some secrets. Some might sound very scary, and hopefully others will be the best news you ever hear. That is, unfortunately, an apt metaphor for your future as a girl. The...

When I see clients running around, never quite getting ahead of the ball, my inner anthropologist kicks in. Such frenzied activity offers important clues which tell me those clients: (1) haven’t delegated enough; (2) are at the mercy of their calendar and outer circumstances; and...

That may seem counterintuitive. Who better to lead the company than the person who created it? What many founders fail to realize, however, is that a vision and its evangelization is nourished with a certain kind of fuel — and it’s very different from the...

When I was growing up, there was no label for my cultural situation; I was just hyper-aware of being different from my friends. My dad had a funny Italian accent, and mom a Scottish lilt, and we were all making our way here in the...

The new world of a Chief Operations Officer (COO) often looks like a world with no actual building. Often it comprises a virtual operation with teams stretched across multiple cultures and time zones. So how does that shift the job description?...

The hardest thing for most people to do is lead by getting out of the way. There’s a common theme I’ve found in conversations with hundreds of human beings that I like to call the “fantasy football of leadership.”...